Shipping policy
Last Updated: May 2026
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
- United States: 5–12 Business Days
- Canada: 7–14 Business Days
- United Kingdom: 5–12 Business Days
- Australia: 7–15 Business Days
- Europe: 5–14 Business Days
- Rest of the World: 7–20 Business Days
Please note that delivery times are estimates and may vary depending on customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout. We may occasionally offer free shipping promotions on selected products or order values.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–72 hours to appear after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your local authorities. These charges are the responsibility of the customer.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact our support team. We will work with the shipping carrier to investigate the issue and assist you whenever possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review the case and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact our customer support team.